Wednesday, December 16, 2009

SAF Best Unit story

The Straits Times, 16 December 2009, Page A4




Monday, December 14, 2009

An open letter to Major Thomas W

As someone who provides target designation data to our manoeuvre forces, you would probably know - better than most people who visit this blog - how it feels when a position has been zeroed in and the big guns are waiting to fire for effect.

Events that have transpired are most unfortunate.

Now, more than ever, your command will require leadership to guide it through this episode.

The combat arm you serve - the oldest of all our combat arms - has a reputation for living up to the ideal: Care for Soldiers. Even after tragic accidents that had horrific consequences, many who served before your time have stood by their fellow soldiers in your combat arm, supporting families of the fallen quietly and away from the glare of media publicity. Those who know, will know.

It must have been hard to come to the decision that you have made, after years of hard work and time serving our country. I can sense you have done so in the best interest of your Formation.

I have to say that the courage to stand up and be accountable for your command's actions have not gone unnoticed, even as the episode itself is lamentable.

But who amongst us hasn't done lamentable deeds before?

Do not leave your command in the lurch, guide the battalion through this rough patch, close ranks and ensure all ranks are there for one another.

Your Formation and your battalion will pull through.

Stout hearts,

David Boey

Friday, December 11, 2009

Blue on Blue: Part 12

History repeats itself
Competition brings out the best and worst in people.

From a public relations standpoint, being open and upfront when the chips are down goes a long way in shoring up confidence in the system.

This point cannot be over-emphasized, because I hear that history has repeated itself.

At a time when his battalion has achieved a high-profile with an overseas deployment, a young Commanding Officer will leave his battalion under less-than-cheerful circumstances. Word on the street claims he was tripped up by SOC scores compiled by a certain staff officer and a certain WOSE.

It must be hard for someone who has hundreds of officers and WOSEs under his command to micro manage what a friend of mine likes to call the “five cents, ten cents issues”. [The fact that he wears a star on his chest epaulette is beside the point.]

A Commanding Officer can spell out the commander’s intent and stamp his personality on his unit with the manner in which he talks and interacts with his subordinates. He should also lead by example and never expect his men to do something he won't do himself.

Many people overlook the reality that authority also comes with command responsibility. The buck stops at the CO’s door. This means taking the heat when lapses in commonsense have dire consequences. In life, dire consequences can be career-killers.

During operations, a go-getter competitive spirit, the desire never to let your opponent get one up on you, the spirit to fight on regardless of the odds can make a decisive difference between final victory or defeat.

Seasoned troops have been known to break and run when overcome by tank or shell shock. Conversely, the mere presence of a Commanding Officer on the field of battle can stem a rout and convince troops to stand fast. Several accounts written after World War Two by German generals like Field Marshal Erich von Manstein (Lost Victories) and Major-General F.W. von Mellethin (Panzer Battles: A study of the employment of Armor in the Second World War) underscore the importance of command presence during war.

That presence is essential also in peacetime and during operations other than war.

In 2003, the lapses that resulted in an award-winning story I authored were remedied immediately.

The Singapore Ministry of Defence (MINDEF) wielded a confident and open Public Affairs Directorate commanded by Colonel Bernard Toh. He was a Director Public Affairs who commanded tremendous respect from the media and officers who served under him.

Things are so different today.

Let’s see how the story is told, if at all.

Wednesday, December 9, 2009

Defence Media Relations: Picking the date for your event

Hot dates
Before you pick a date for that special defence news announcement, ensure that your media relations plan is robust enough to cope with the unexpected.

Surprise attacks are not confined to the physical battlespace and can unhinge even the most well-planned defence information operations plan.

On 1 April 1975, the Republic of Singapore Air Force (RSAF) came to life after the Singapore Air Defence Command was renamed. Singapore’s airpower had matured. Its order of battle included Hawker Hunter fighter jets, A-4S Skyhawk fighter-bombers, long-range Bloodhound surface-to-air missiles and an air defence radar unit inherited from Britain's Royal Air Force. This was potent stuff.

Just two days later, South Vietnamese pilots made a daring intrusion into Singapore air space. It was the largest air intrusion in Singapore’s history as 56 passengers and crew flew into Singapore unannounced crammed in a C-130A Hercules medium lift tactical transport.



The aerial intruder could have been intercepted by Hunters, or shot down by Bloodhound SAMs at 100-km range or engaged by 35mm Oerlikon cannon. Instead, the medium-lift tactical transport in South Vietnam warpaint flew a textbook approach into WSAP. The C-130A flew in unannounced and unchallenged by the RSAF.



Recalling the incident for the first time, the pilot told Senang Diri: "Approaching from about 80 miles out I called Singapore, however the radio had static and I skipped approach control and directly contacted the Singapore Tower. It was never a thought of mine that I may be intercepted by Singapore Air Force.

"To me it was just like touching down in Saigon. I called ground control and they led us to parking. From the distance to the parking spot I saw two ground crew members waiting with ground power and they looked like they knew we were coming as if we were coming in from Vietnam on a normal mission. When the parking engine shutdown, the ground crew hooked the electrical power on the right side forward the nose of the aircraft and gave me a military salute then both of them walked away."

[Author's opinion: As the SVNAF markings look very similar to those of the USAF, I surmise the groundcrew may have mistaken the Hercules for an American bird]

Had this air intrusion occurred in the Internet era, the Public Affairs (PAFF) Directorate at Singapore’s Ministry of Defence (MINDEF) would have its hands full containing the fallout and red faces.
But on 3 April 1975, the news flow was easily contained. Reports were minimal. Indeed, media watchdogs did such a good job that many Singaporeans don't even know about the incident. [A full account of the air intrusion, including an exclusive interview with the pilot and pictures, has been compiled before memories fade. I thank the pilot, his family and all who helped me track him down]

On 20 July this year, cyberpioneer, the Internet incarnation of PAFF’s PIONEER magazine, reported a change of command at the Republic of Singapore Navy’s (RSN) Maritime Security Task Force (MSTF). Two days later, MSTF made the news after RSS Independence, which comes under its operational control, hit an “underwater object”. Some media stories drew reference to the MSTF when they reported the incident. This is the kind of news I'm sure no commander would like to see.

Now for an Army-related example. Chances are Singaporeans will be able to recall that a soldier ran away with a rifle and bullets sometime in 2007.

Defence-savvy individuals – like many of you who visit this blog – would probably remember that the soldier’s name was Corporal Dave Teo and that he was armed with a SAR-21 5.56mm assault rifle.

Dave Teo fled his camp during the tail end of the Army Open House 2007, in fact on the day of the Army Family Day at Pasir Laba Camp.

It’s a fair bet that many netizens will recall the Dave Teo incident far more readily than any of the talking points made by the Singapore Army during the AOH publicity. The publicity itself was expertly managed, but it was over-shadowed by fallout from the Dave Teo incident.

Dave Teo is the strategic Corporal personified – a low-ranking individual whose actions have a bearing on the image of the entire Singapore Army.

Now for a Joint forces example.

In July this year, the Singapore Armed Forces (SAF) Special Operations Task Force came out of the shadows. An online article uploaded on 13 July 2009 by cyberpioneer said: “The SOTF will also be directly responsible for evacuation and diverse rescue operations. Specifically, elements from the SOTF can be deployed to evacuate Singaporeans out of harm's way in any part of the world, should the need arise.”

I was uncomfortable with that statement the moment I read the story. Though I’m the kind of defence enthusiast who will push for greater openness and transparency regarding SAF capabilities, this attitude is tempered with the sense of realism that statements should not backfire on the SAF or blunt its deterrent edge, or embarrass its commanders.

I did not take long for someone to challenge cyberpioneer’s statement.

On 15 October 2009, it was reported that a Singapore-flag container vessel, Kota Wajar, had been hijacked. Early media reports indicated that Singaporeans were on the ship. Fortunately for the SOFT, its crack hostage rescue troopers were not called to prove their mettle as the ship’s agent later clarified there were no Singaporeans onboard.

Though media interest has waned, do remember that the Kota Wajar is still being held by Somali pirates.

Looking at how previous ship hijackings off Somalia have panned out, any planned rescue would have been fraught with operational and logistical challenges. This is why I would have personally steered clear of jingoistic statements of the “any part of the world” genre.

An Army unit may insist on such phrasing. Military security may consider it kosher as it doesn't compromise national security. Defence policy officers may have no comments. But any thinking PR professional who has a reasonable standard of penmanship (and doesn't require a staff officer by his side when drafting submissions...) should veto these lines.

There are many other ways to send the message that the SOTF will be there, ready for action, without chest-beating statements. A factual reference to the multiple extractions - non-combatant evacuation operations - that the Commando Special Operations Force (also known euphemistically as "HQ Commando") and the RSAF’s 122 Squadron executed in Cambodia during Operation Crimson Angel would have sufficed. Singaporeans would know the SAF's hostage rescue capabilities are real and have been tested.

Flipping through my database, I could go on and on with more examples of how unexpected events threw perfectly planned PR plans out of whack, or how newsmakers had to eat their words. This won’t be necessary because I believe the point has been made.

The effort in picking a date for any media announcement is more an art rather than a science.

Sundry tasks including making sure a venue and the guest-of-honour are available. A wet weather plan is vital. The media officer also has to make sure the event doesn't clash with other national announcements, which include anything from results of major school examinations or Budget Day. These could rob journalists from your event or see your announcement dropped due to space pressure in the newspapers.

Depending on the nature and gravity of defence-related announcements, one would need to bear in mind the announcement’s impact on Singaporeans and, perhaps, how our neighbours may perceive the news.

At all cost avoid making announcements - especially those that showcase new defence capabilities - on special days of neighbouring countries such as their Merdeka Day or anniversaries of their Armed Forces.

Historically-conscious media relations officers or defence policy officers may want to red flag historically significant dates. The 10th of December, for example, marks the anniversary of the sinking of Force Z. Holding an event on this date could help your publicity or it could backfire (especially for a RSN event) if some wily journalist puts in one-liner about how such-and-such an event took place on that fateful date.

When the occasion demands, a historically-important date such as 15 February ensures one’s news point packs greater significance. For example, any announcement on the importance of Total Defence or nation-building made on 15 Feb will strike a chord with Singaporeans once readers know that the announcement was made on the anniversary of the Fall of Singapore.

So to all MROs and SAF committees charged with picking that special date for that special event for that special weapon platform or system, good luck.

My sense of the matter is that the SAF is robust enough to weather “unknown unknowns” in the defence information arena.

I have faith in the SAF’s higher leadership and that of the three Services to adapt, adjust its defence information strategy and cope with uncertainty. And thank goodness the Army, RSN and RSAF all have operational control over their own information officers who can clean up the mess when things go wonky. The Army through the Army Information Centre, the Navy through Naval Operations Department and the RSAF through Air Manpower Department.

But this sense of confidence stops at the door of my “favourite” MINDEF/SAF department. *wink*

Tuesday, December 8, 2009

Defence Info Ops Exercise - Ship recognition

Which vessel is more dangerous?



The corvette or the "cabin cruiser"? And why?

Those of you who have taken part in past Info Ops Exercises on this blog will realise that the answers aren't as straightforward as they seem.

For this one, I'm providing a hint with the black and white photo below.

Fire away folks.


Friday, December 4, 2009

Defence Media Relations in Singapore

Dear Friends and Frenemies,
This is the first in a series of commentaries on defence media relations in Singapore.

This piece sets the scene by looking at big picture issues that the Singapore Ministry of Defence (MINDEF) deals with. It essentially answers queries from netizens who have asked why the system continues to putter on, despite the leadership issue at MINDEF's Public Affairs Directorate and "reservations" (read: complaints) expressed by many journalists.

These commentaries augment the weekly Blue on Blue posts.


The SAF and the Media - The Events Calendar

When managing defence media relations, half the battle is won when the media is your friend.

Singapore’s military corners a significant amount of publicity every year in the Singaporean media, thanks to operational conditions that few other armed forces enjoy.

The Singaporean media dutifully reports news on Ministry of Defence (MINDEF) or Singapore Armed Forces (SAF) matters in spite of, not because of, the best efforts of MINDEF’s Public Affairs (PAFF) Directorate.

This is because the only English language broadsheet, The Straits Times (henceforth referred to as the 90 cents newspaper) is also the island republic’s “paper of record” and faithfully chronicles MINDEF/SAF developments.

Television channels are government-affiliated and the same allegiances can be found in the radio stations.

With this sort of firepower on call, PAFF officers have little problem showing MINDEF Headquarters and the army, navy and air force heaps of media clippings that show successful “hits” in the media.

The brutal truth is that news editors would have covered these stories anyway, so long as the news releases were churned out. These are events that the 90 cents newspaper will cover as a matter of record and to promote nation-building.

By setting the bar low and using coverage by the 90 cents newspaper as a benchmark, PAFF's leadership scores points with easy kills.

Though the operational environment is conducive for PAFF Media Relations Officers (MROs), these individuals serve a crucial role. I’ll come to this later after we examine Singapore’s defence information calendar.

To borrow military parlance, set piece battles that unfold every year include the following media engagements:

SAF Day Best Units: A series of stories that profile SAF units that ace the Best Units rankings.

SAF Day Interview with the Defence Minister: Timed to appear on 1 July, which is SAF Day, Singapore's Minister for Defence usually assess the priorities, achievements and challenges facing the defence community.

National Day Parade (NDP): Publicity kicks off as early as May to build up awareness of, and public excitement towards, Singapore’s National Day Parade which is held on 9 August.

Other high profile events include:
* the annual Shangri-La Dialogue security talks organized by London’s International Institute for Strategic Studies in Singapore. The event is popularly named after the luxury hotel at which it is held rather than the acronym for its formal name, Asian Security Summit...,
* the biennial Singapore Air Show,
* Defence Technology Prize. This is spearheaded by the Defence Science & Technology Agency but MINDEF/SAF enjoys spinoffs from stories on award-winning projects that defence scientists and engineers worked on.
* Large-scale unilateral, bilateral and multilateral SAF war games such as Exercise Wallaby, CARAT and the FPDA manoeuvres.
* New SAF capabilities. Upcoming capabilities include the Project Peace Triton Seahawk commissioning, HIMARS rocket artillery commissioning and arrival of the Archer-class SSKs.
* Add in courtesy calls, visits to SAF camps by Members of Parliament such as the Government Parliamentary Committee on Defence and Foreign Affairs, and study groups such as the Advisory Council on Community Relations in Defence (this serves as a sounding board for MINDEF/SAF on defence issues) and one has a packed media schedule.

In previous years when PAFF was more forthcoming with story ideas floated by journalists, MINDEF/SAF enjoyed additional positive publicity from these exclusive stories.

In May 2004, MINDEF achieved the rare distinction of cornering both Page One stories in the 90 cents newspaper. The stories were written by me.

The lead story of the day was the opening of the Republic of Singapore Navy’s (RSN) Changi Naval Base. The base was opened by then-Singapore Prime Minister, Goh Chok Tong.

The second lead was a story on the death of a Republic of Singapore Air Force (RSAF) pilot, Lieutenant Brandon Loo (callsign: Chip) who died serving his country while flying his F-16C fighter jet on a night training sortie in the United States.

The 90 cents newspaper’s Page One on 21 May 2004 is an example of what journalists mean by stories that sell themselves.

The opening of a naval base by the Singaporean PM automatically elevates the occasion to a Prime News item.

The tragic story of LTA Loo’s death was also high on the schedule of newsworthy items. This is the kind of story I never like writing. But when called to do so, I tried to write the story with tact. Chip was the first RSAF pilot to die in training and he was also well-loved by friends and family. [Another F-16 pilot died during the SQ006 crash in Taiwan en route to the United States for training]

Though some stories “sell themselves”, PAFF’s Media Relations Officers nonetheless serve an important role.

MINDEF MROs should try to coax journalists to give value-added to their stories by venturing beyond the news release.

The SAF is now undergoing a complex transformation into a Third Generation (3rd Gen) fighting force. Many concepts and capabilities that sharpen Singapore’s deterrent edge need to be explained to the Singaporean public so they can better understand, appreciate and have confidence in their armed forces.

Such publicity should also educate a foreign audience. A clear understanding of the pace, direction and goals of the 3rd Gen SAF’s transformation goes a long way in helping foreign defence watchers make their assessment of the SAF’s revamped capabilities and state of operational readiness.

One would hope they are impressed. But defence watchers cannot be impressed unless they have credible articles or source material that would blow their socks off. As things stand, many local media reports look like rehashes of MINDEF/SAF news releases.

The third audience is made up of foreigners-turned-Singaporeans. Thousands of new citizens arrive in Singapore carrying historical baggage from their former home nations about the role of the military. Not all these views are flattering. Prejudices harboured by new citizens and the urban myths propagated by the ill-informed must be addressed before the sons of new citizens enlist for two years of full-time National Service. In many respects, dealing with new citizens brings MINDEF’s defence information network back to the SAF’s founding days when fears of NS proliferated when it was introduced in 1967.

The concerns and prejudices of new citizens are largely the same as those of Singaporeans of the 1960s, when Chinese parents viewed military service with disdain and high caste Indians did not like taking orders from those of a lower caste. Such views need to be fixed.

As the 3rd Gen SAF gains traction, PAFF will be in the forefront of this education effort.

With experienced PAFF officers leaving as a result of the situation I have previously written about, are MINDEF/SAF defence information needs best served?

You be the judge.

Wednesday, December 2, 2009

"Who are these people?"

Singaporean air power is a force to be reckoned with in the air, but its shortcomings in defence diplomacy have become glaringly apparent at the ongoing LIMA 2009 show in Malaysia.

Instead of winning new friends, signals from LIMA 2009 indicate that the Republic of Singapore Air Force (RSAF) is alienating itself from aircraft enthusiasts, the media and its Malaysian host by making a fuss about people who photograph its warplanes. Follow the discussion on LIMA 2009 here.

The pair of F-16C fighters and two Apache attack helicopters sent up north represent the first RSAF contingent sent to the long-running Langkawi International Maritime and Aerospace Exhibition (LIMA).

You can’t blame the RSAF for its lack of tact or public relations savvy.

One might ponder what role, if any, the Public Affairs (PAFF) directorate at Singapore’s Ministry of Defence (MINDEF) played in indoctrinating the RSAF contingent in the finer points of defence diplomacy before they left the Lion City.

Looking at PAFF’s track record in handling military enthusiasts in Singapore, one would hope the RSAF received better service from PAFF.

Alas, perhaps PAFF was busy managing the attendance list for its recent Dinner & Dance so the event would play to a full house.

It is fitting to recall that discussants from a internet discussion group on military matters, aptly titled militarynuts.com, attended several excursions with the Singapore Armed Forces (SAF) since 2008. These were all organized and staged without PAFF’s inputs, support or courtesy.

In fact, when I broached the idea that PAFF should take the lead in engaging netizens from militarynuts.com, a senior officer I spoke to asked pointedly: “Who are these people?”

The excursion to the RSAF Emergency Runway exercise in November 2008 was organized by the RSAF Air Power Generation Command (APGC). As preparations for APGC’s biggest war readiness exercise ramped up, their officers took the time and trouble to clear the names of 19 Singaporeans so they could watch and photograph the exercise. The 19 militarynuts showed up on a Saturday morning at 0700hrs in what was to be our largest-ever gathering.



All who signed up turned up on time and had a blast watching RSAF warplanes launch and recover from an improvised runway. The highlight of the exercise rehearsal was our meeting with the RSAF Chief of Air Force, Major-General Ng Chee Khern.

Meeting CAF was a treat for the Operationally-Ready National Servicemen who formed the bulk of the contingent invited to watch Exercise Torrent VI. All Services of the SAF were represented that morning and the NSmen came from all eras from the 1st Gen SAF onwards. You must appreciate that NSmen seldom get to speak to anyone with more than three crabs (full Colonel, the three Singapore crests on the COL epaulettes resemble a plan view of the crustaceans) even in their NS units and many were thrilled when the two-star general walked over for the informal chat.

It says a lot about the readiness and confidence of the RSAF when its Air Power Generation Command and Air Combat Command willingly accommodated "outsiders" during the exercise rehearsal. Prior to last November's air exercise, the last time RSAF war planes thundered off a road was six years ago, so you may well appreciate that the manoeuvres could have seemed less than perfect. But the end result was fabulous and the RSAF was rewarded with net chatter to this effect.

While we're on Exercise Torrent VI, I should mention that I did try to go through proper channels. I wasted several days negotiating with PAFF and was finally told that - are you sitting down for this? - there "wasn't enough space" for the milnuts. The Emergency Runway site is at least 2,500 metres long. Go figure. : )

When I casually mentioned this to my friends in the RSAF, they promptly advised me to send them the name list and they would do the rest. Their word was good. The relevant security department cleared everyone. Milnuts will remember we had our own bus and hogged front row seats at the exercise.

Credit for the outings organised during the International Maritime Defence Exhibition, or IMDEX 2009, naval show goes to the Republic of Singapore Navy (RSN). Militarynuts who visited HMS Ocean will recall that our escort, Jagdish, ushered us into Changi Naval Base on Vesak Day – a Public Holiday in Singapore. We thank the RSN Naval Operations Department for the courtesy.

More recently, militarynuts were invited to watch and comment on the first Combined Rehearsal for Singapore’s 44th National Day Parade. The courtesy was extended by the NDP Executive Committee and our hosts went out of their way to make us feel welcome.



RSAF officers escorted the group as we watched Singapore Army armoured vehicles such as Leopard 2A4 Main Battle Tanks and Bionix Infantry Fighting Vehicles unload from low loaders. It was truly a “combined arms operation” as we got sneak peeks of the first NDP'09 rehearsal by air, naval and air elements.

Coming back to LIMA, one would hope MINDEF/SAF leadership polish the RSAF’s defence diplomacy skills before LIMA opens its doors to the Malaysian Rakyat this weekend.

SAF personnel can make warm and inviting hosts when the occasion demands, as militarynuts have learned.

Who are these people?

They are largely Operationally-Ready National Servicemen who will respond at a moment’s notice when their nation calls.

I really wish I could say the same for PAFF.