The best customers

11 March 2023 update: Books Kinokuniya in Singapore has stocked Pukul Habis. Please visit its main store in Ngee Ann City or Bugis Junction, or check the Kinokuniya online store here. The title should be available via Kinokuniya Malaysia soon. Please enquire with the KL store.

For readers elsewhere, please check the Amazon sites that serve your location. "Look Inside" function on some sites shows sample pages.

Singapore: https://bit.ly/3XJzInH

1 December 2022 update: My first novel, Pukul Habis: Total Wipeout, a fictional story of war in Malaysia and Singapore, was released on Amazon in November 2022. Available from Amazon sites that serve your location. "Look Inside" function on some sites shows sample pages.

Singapore: https://bit.ly/3XJzInH

Australia: https://amzn.to/3ViaX0i

Canada: https://amzn.to/3VkjqQP Look Inside

France: https://amzn.to/3uenBS5 Look Inside

Germany: https://amzn.to/3XLcJc0 Look Inside

Japan: https://amzn.to/3gS2Loz Look Inside

Spain: https://amzn.to/3OSfi7S

Sweden: https://bit.ly/3GWq7UI

United Kingdom: https://amzn.to/3EZ6clA Look Inside

USA: https://amzn.to/3Ui3Eo1 Look Inside

Spend some time with people who sell home alarms and you will learn that people whose homes were just burgled are their best customers.

My friend who is in the security business says he doesn’t even have to make a sales pitch. He just stands and waits for two questions: How much do I owe you? When can it be installed?

Spend some time with insurance agents and you will learn that their best customers are those who had a recent brush with death. Stage 1 cancer detected in the nick of time. Wanderlust brought to a halt by a near-death experience. A small home fire that nearly became a newspaper page lead. These are all it takes to convince skeptics that insurance is worth paying for. And they’ll pay till it hurts.

Spend some time with a friend of mine and you’ll realise why he says a prayer of thanks after every work day. He is with the Home Team.

I’m not sure what sort of paperwork he is privy to, neither do I want to know too much, but I do know he spends a great deal of time with threat assessments.

He says the threats to this island nation are real. And I believe him.

The security threats this country faces will hurt people using a macabre and cruel interpretation of the words of our pledge. They will hit us regardless of race, language or religion.

Sadly, the success of our security agencies working behind the scenes is also the source of their greatest bugbear. Success breeds complacency. It stokes a sense of smug security bordering on stupidity, a kind of blasé stupor that will not be shrugged off short of seeing the worst effects of a terror attack, blood and mayhem on our streets. This is the wake-up call our society is waiting for.

When it comes, are you ready for it?

Conventional threats, too, loom real in our neighbourhood.

Our neighbours know that sabre-rattling achieves little because of the round-the-clock vigilance by the Singapore Armed Forces (SAF) and Home Team agencies.

Back in 1991, the combined might of Malaysian and Indonesian armies staged a parachute drop just 20km from Woodlands. The exercise was codenamed Pukul Habis (Malay for "Total Wipeout"), which was a wonderfully chosen moniker. Indeed, some SAF war game codenames and targets on the simulated hit list would send a chill down our neighbours’ spines too. When Mal-Indo forces announced they would stage the Pukul Habis airdrop on 9 Aug 1991 - Singapore's 26th National Day - the war games resulted in an unprecedented open mobilisation of SAF armour battalions on the eve of National Day. The unzipping of SM1 light tanks from dri-clad wraps and engine start by the NSman armour battalion was widely covered by the Singaporean media.

In years that followed, such posturing was also played out in numerous incidents-at-sea in the waters around Horsburgh Lighthouse. The lighthouse is sited on Pedra Branca, an islet disputed by Singapore and Malaysia until its ownership was resolved by the International Court of Justice in Singapore’s favour (a day after my best friend’s birthday, I might add).

It is fortunate that the Malaysian military showed tact and restraint. Had the standoff flared into a shooting match, they would have quickly discovered that Horsburgh can unleash a lot more energy than the lighthouse's revolving lights. At the frontline were SAF warfighters who were deployed under operations that have never been publicised so as not to antagonise sentiments on both sides of the border.

As military provocations proved futile - indeed counterproductive as they only help thicken the Lion City’s national education syllabus – new tricks have been added to the bag.

Our island nation endured a virtual blockade of sand and granite in the past couple of years. This was enforced in the name of environmental concerns but was really primed to hit Singapore’s construction boom. Sand barges were intercepted and detained within sight of Singapore harbour. The sea blockade was later extended to granite shipments. Fallout from this blockade resulted in higher prices for home renovations and construction work and delayed the opening of the massive Marina Bay Sands integrated resort too.

It is perhaps fortunate that the blockade was confined to sand and granite. Had it encompassed food shipments, Singapore would have acted decisively as this counts as one of our vital interests. Ready at the frontline, the SAF.

The SAF and the demands of National Service (NS) are natural lightning rods for Singaporean critics - and there are many of them. We love to poke fun at the SAF. This includes everything from cookhouse food to scholar officers and war machines that are always several rungs down from what armchair generals claim we should buy.

But when push comes to shove, like the occasion in March 1991 when Singapore Airlines Flight SQ117 was hijacked by Pakistani radicals, everyone trusts and believes the SAF will magically appear and do the "'right" thing. The battle streamer that hangs on the flag of HQ Commando marks the successful conclusion of Operation Thunderbolt - the hostage-rescue mission spearheaded by Commandos. [In recent days, we've all seen how such missions can go belly up with tragic results.]

And in December 2004 and January 2005, when Singapore served as a regional coordination centre for relief supplies sent to tsunami and earthquake-hit areas, SAF logisticians and Combat Service Support units quite literally delivered the goods. The mission readiness and professionalism of CSS units, their ability to coordinate the sudden surge in flights, cargo volume and foreign rescue personnel isn't happenstance (look at how Haitian authorities were overwhelmed). Years of investments that built-up CSS capabilities and the Republic of Singapore Air Force's Air Movement Centre positioned Singapore well as a hub for regional relief efforts.

That said, all it takes is one ill-fitting sock bought from an SAF eMart to trigger a torrent of jokes about how farked up the SAF is. Haven't we all contributed to this stock of jokes at one time or other?

While it's now blue skies and sunny weather, one can expect the antics to continue in this neighbourhood despite the smiles and handshakes among politicians.

What’s next is anybody’s guess.

What's certain is this: Remove the reassuring presence of the SAF and the schemers will almost certainly exploit that imbalance of power.