tag:blogger.com,1999:blog-2348464617577736454.post2587608360596836609..comments2024-03-16T15:49:59.567+08:00Comments on Senang Diri: Rail security matters for Singapore: Questions to mull overDavid Boeyhttp://www.blogger.com/profile/11401913253357584603noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2348464617577736454.post-87578887399476697472012-01-25T21:25:58.427+08:002012-01-25T21:25:58.427+08:00Hi Hsien,
If protocols are followed, updates for c...Hi Hsien,<br />If protocols are followed, updates for commuters on station platforms or in trains should be handled by the rail operator.<br /><br />In my opinion, mass media alerts help control the inflow on people into stations as this could contribute to further congestion.<br /><br />re: Smart phones. True. But do these same folks subscribe to the twitter feeds that pump out time-critical messages? Chances are, many don't.<br /><br />Queenslanders live in a different setting. They have cyclones there, wild fires and floods. People who live in a place beset by natural disasters are hard-wired with a survival mentality that makes them more self-reliant. <br />Singaporeans are not like that. <br /><br />If you walk around the train cabin asking commuters if they have something as simple as the ICE (In Case of Emergency) contact keyed into their phone list, I bet many people would say no. <br /><br />Many recreational joggers go for their runs with only their car keys or house keys in the pocket, little realising the danger they bring upon themselves if they collapse or are involved in an accident without any ID. To them, accidents only happen to other people.<br /><br />So it's going to take time for something like twitter and the self-reliant, can-do spirit to filter down to the masses.<br /><br />If and when SMRT shares its take on twitter and the survey numbers, I think this would help observers understand the constraints better.<br /><br />Agree, twitter has its usefulness. But the message, not the medium used to communicate, is what matters in crisis comms situations like the one discussed here.<br /><br />Best Regards,<br /><br /><br />DavidDavid Boeyhttps://www.blogger.com/profile/11401913253357584603noreply@blogger.comtag:blogger.com,1999:blog-2348464617577736454.post-64824774271868579432012-01-25T07:08:14.519+08:002012-01-25T07:08:14.519+08:00Hi David,
Just a comment on Point number 3.
How ...Hi David, <br />Just a comment on Point number 3. <br />How can mass media be better employed to share time critical information?<br />I'm not sure tv and radio reception is available in the tunnels. But twitter has been a useful tool for emergency management. During the recent Queensland Floods. Twitter was used by the Queensland Police Service to broadcast updates. PUB has started broadcasting flood updates on twitter and Channelnewsasia and 90cents both have twitter feeds. Just looking around the MRT carriage, every other person has a smartphone and one in each carriage is bound to have twitter feed. http://www.abc.net.au/news/2012-01-11/how-twitter-covered-the-queensland-floods/3767166Hsiennoreply@blogger.com